Privacy Policy

Last updated: May 3, 2026

DotDental values your privacy. This Privacy Policy explains how we collect, use and protect your information when you visit www.dotedental.com, place an order, contact us or subscribe to updates.

1. Information We Collect

We may collect your name, shipping address, billing address, email address, phone number, order details, payment-related information provided through our payment processors, and messages you send to us.

We may also collect technical information such as IP address, browser type, device information, pages visited and shopping activity through cookies and analytics tools.

2. How We Use Your Information

We use your information to process orders, arrange shipping, provide customer support, respond to inquiries, improve our website, prevent fraud, and send transactional updates about your purchases.

If you choose to subscribe, we may also send promotional emails about products, offers or updates. You can unsubscribe at any time.

3. Payments

Payments are processed through third-party payment providers. DotDental does not store full card numbers on this website. Payment providers may collect and process your payment information according to their own privacy policies.

4. Shipping and Fulfillment

Orders may be packed and shipped from our supply and fulfillment network in China. To complete delivery, we may share the necessary order and contact details with shipping carriers, logistics partners and fulfillment providers.

5. Cookies and Analytics

We use cookies and similar technologies to keep the website working properly, remember cart activity, understand site usage and improve the shopping experience.

You can manage cookies through your browser settings, but disabling certain cookies may affect site functionality.

6. How We Share Information

We only share information when necessary to operate the store, including with payment processors, shipping carriers, website service providers, analytics tools, email tools and legal or regulatory authorities when required.

We do not sell your personal information to unrelated third parties.

7. Data Retention

We retain order, account and support records for as long as needed for business operations, tax, accounting, fraud prevention and legal compliance.

8. Your Rights

Depending on your location, you may have rights to request access to, correction of or deletion of your personal information. You may also request details about how your information is used.

To make a privacy request, contact us using the details below.

9. Data Security

We use reasonable administrative and technical measures to protect personal information. However, no internet transmission or storage system is completely secure.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: dotdental@outlook.com
Phone / WhatsApp: +63 927 556 2458
Address: 3/F, Building 12, Lehui Center, Bantian Street, Longgang District, Shenzhen, Guangdong 518129, China